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Palm OS® Software Q & A
Downloading Handango Software
Installing Handango Software
Deleting Palm OS® Software
New User Problems
What is the Palm Operating
System?
The Palm OS® is the operating system certain PDA's utilize. It's similar
to the operating system (Windows, Mac, etc.) on your computer. The
Palm OS® is different from, and is a competitor of, the Windows® CE
Operating System.
There are many software developers, both large companies and individuals,
who create the thousands of applications that enhance the functionality
of Palm OS® devices. Handango has the most comprehensive collection
of this software (not to mention all the hardware and accessories
to go with it) anywhere on the Internet. Click here to learn how
to download software from our site. (This will go to the section
titled: Downloading and Installing Software from Handango
Palm Software
What is the difference between freeware, shareware, shareware registration
and commercial software listed on Handango?
What software comes standard with the Palm
OS® Devices?
What are some basic software applications
I should get?
Downloading Software from Handango
The majority of the software available on Handango is downloadable.
This means that the applications are downloaded from Handango
to your desktop computer and saved in whatever file you specify.
The applications are then transferred to your Palm OS® device when you perform the HotSync® operation.
There are a few products that are considered boxed software,
such as Tiger Woods Golf, that are not downloadable. When ordered,
these programs will be shipped to the address you specify.
New users may experience some confusion downloading and installing
new software applications on their Palm OS® device, but the steps below
should make it a very simple process.
Step 1. Find the product listing
or product description for the software you want to download on
Handango's site. Click on the "Freeware" button if it is freeware
or shareware registration software. If the product
is commercial software, click on "add to basket" to purchase it
and the downloading process will begin after you are done with
the purchase.
Step 2. When the "File Download"
box appears, choose the "Save this file to disk" option and click
OK.
Step 3. When the "Save As"
box appears, you have to choose where you want to save your download.
We recommend you save it on your computer's desktop so it will
be easy to find later. To do this, choose "Desktop" from the "Save
in" pull down menu.
Step 4. Make a note of the
file type in the "Save as type" box and click "Save".
Step 5. The installation will begin and a status box will appear.
Click CLOSE in the "Download Complete" box. You have successfully
transferred the software program from the Handango to your computer.
Installing Software Onto Your Palm OS® device
**Before you begin the installation process, it is important to make
sure that you have already installed the Palm OS® Desktop Organizer Software
that came with your Palm OS® device.
Step 6. If the file ends with
'.pdb', '.prc' or '.exe', you can skip the decompression stage
in Step 7 and go straight to Step 8.
Step 7. If the file ends with
'.zip', you might need additional software to decompress the file.
Double click on the icon that looks like a little yellow file
cabinet that is now on your desktop. If the WinZip® dialog box
appears, you already have WinZip® on your computer and can proceed
to Step 8. If WinZip® does not automatically come up when double-clicking
on the icon, you need to get it before you can decompress the
file. WinZip® is widely used and is available for free at www.winzip.com.
Follow these steps to install WinZip® and then go to Step 8.
- Download the free evaluation version.
- When the "File Download" box appears, select "Save this file
to disk" and click OK.
- On the pull down menu in the "Save in" box, choose "Desktop"
and click Save. WinZip® will appear on your desktop as a yellow
icon that looks like a file cabinet.
- Start the installation of WinZip® by double clicking on the
WinZip® icon on the desktop.
- Choose "Setup" and click OK.
- In the next few dialog boxes, select the WinZip® Classic version
(instead of the Wizard), and choose Express setup.
- Once you finish this process, double clicking on any '.zip'
files will now automatically bring up the WinZip® box.
Step 8. Double click on the icon of the program you downloaded
onto your desktop. This will automatically launch WinZip®. Click
the "I Agree" button to start the program. With the WinZip® box
open, double click on all files with a .prc or .pdb extension.
Step 9. The "Install Tool" window will appear with those files
selected. Click "Done" and a box will come up that says the program(s)
will be installed the next time you perform the HotSync® operation between your handheld and
your PC. Click OK.
Step 10. Place your Palm OS® device into the cradle and press the HotSync®
button. The software is now successfully on your Palm OS® device.
Deleting Software From Your Palm OS® Device
Deleting software programs from your Palm OS® device is sometimes necessary
when you start to run out of memory or you have an application you
don't use anymore. Keep in mind that you cannot remove those in
the ROM area, which include the applications that were pre-installed
by the manufacturer.
Step 1. From the Main Application
Launcher, or Home page, tap the "Menu" button and choose "Delete"
on the drop down list.
Step 2. Choose the program
you wish to delete by tapping it and then hit "Delete".
Step 3. Confirm that you would
like to delete the application by choosing "Yes". The application
should no longer appear on your Home page.
New User Problems
If you have any unanswered questions, check out our Frequently
Asked Questions (FAQs), Tips
& Tricks, and other Help topics. If you still have questions
after reading all those helpful hints, then send us an email at
helpdesk@handango.com.
We're always here to help!
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